Coronavirus: waste and recycling information

Coronavirus: waste and recycling information

Spelthorne Borough Council would like to reassure residents that we will be doing everything we can in order to keep waste and recycling collection services as normal during the Coronavirus pandemic and we can confirm that currently all collections are on schedule.

Cllr Richard Barratt, Portfolio Holder for the Environment, said: “I appreciate that residents are unhappy if they suffer a missed collection but I would ask that they understand that we are doing our best in difficult circumstances. The welfare of our staff is the most important thing and these staff help keep your local environment clean so please, especially if you are self-isolating, help protect them. We really are all in this together so if you can follow the guidance, it will help us deliver the best possible service for you.”

Surrey County Council made the decision to close the Community Recycling Centre in the light of the Prime Minister’s statement of 23 March 2020 to restrict all but essential movement. This is with immediate effect from 24 March 2020 until further notice and the decision will be reviewed once new guidance has been issued by the government

The below guidance will help us provide the best possible service. Further updates will be issued on our website:

  • due to reduced traffic, your usual collections time may change. Please put your bins out the night before and leave them out until they’ve been emptied
  • please be considerate when parking your car on a collection day, this will help to ensure the collection vehicles can access your road
  • put the right items in the right bins. Use the Surrey Recycles search tool to find out what goes where. It can be found on the Surrey Environment Partnership (SEP) website or downloaded as an app – search for ‘Surrey Recycles’
  • reduce your waste as much as possible. Could you use an alternative reusable item, or use something again instead of throwing it away? There are plenty of tips on how to reduce waste on the SEP website, which can be found here:
  • compact your recycling into bins as much as possible to maximise space and only put bins out when they are full
  • start composting at home. You can buy a compost bin at a reduced rate from the SEP website. For those wanting to compost all their food waste, food waste digesters are also available

How to deal with your waste if you’re self-isolating

The Government has advised that anyone who is self-isolating with symptoms of coronavirus (COVID-19), including those with a diagnosis of the virus, should treat their household waste as follows:

  • personal waste e.g. used tissues, and disposable cleaning cloths can be stored securely within disposable rubbish bags. These bags should be placed into another bag, tied securely and kept separate from other waste within your own room. This should be put aside for at least 72 hours before being put in your usual external household waste bin
  • other household waste can be disposed of as normal

The advice also says that when cleaning, you should use your usual household products like detergents and bleach as these will be very effective at getting rid of the virus on surfaces. Clean frequently touched surfaces.

For more information, read the Government’s advice for people with confirmed or possible coronavirus (COVID-19) infection

For further waste and recycling information please visit

Notes to Editors

You can keep up to date with all Council news by signing up to our e-newsletter or register for My Alerts which will keep you up to date on selected information by email including rubbish/recycling collection reminders.

Updates from partner agencies can be found below:

Public Health England


Surrey Police

Surrey Fire and Rescue

Surrey County Council

World Health Organisation

Jennifer Medcraff

Head of Communications

Spelthorne Borough Council,

Council Offices, Knowle Green, Staines-upon-Thames, TW18 1XB

Tel: 01784 446432

Mob: 07540 671249